Ver 1 Dec 10
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How to order
Placing your order is done quickly and easily online by choosing the design of payslip you like and how you would like it delivered to you from the order page or from the quick choice page.

If you're ordering online payslips do a test print. Next, just enter a few personal and salary details to be shown on your payslips then confirm that everything is correct.

After just a few minutes you're already nearly done, next step is to make your payment and get your payslips.
Making payment
Payment is made once you've confirmed the details for your payslips. Payment can be made either straight away or at anytime within seven days by logging back in to your account.

Our payment partner will need your name, address, mobile number and card details, then, as a one off security measure, an authorisation code will be sent to your mobile phone which will need to be confirmed to finalise the payment.

All major credit and debit cards are accepted and payment is made using state of the art encryption and security. No card or personal details are passed on to us by our payment partner. More details on making your payments can be found on our payments page.
Payslip delivery
Although other methods of delivery are available the main, quickest and cheapest way is to get them online.

Once you've made your payment your payslips and/or P60 will be automatically displayed on screen ready for you to print out straight away.

Make sure you do a test print before you order to make sure that everything prints ok. You can reprint as many times as you like.

We can also deliver your payslips by email or post.
Print online
Once your payment has been received you payslips and P60 will be displayed on screen, select the payslip to print, click 'print'; your payslip will be printed from a popup screen. Repeat this for each payslip and P60.

As your payslips are ready as soon as your payment has been made there is no waiting at all. All you need is a printer to get high quality payslips straight away. You can get more information about our online delivery from the delivery page.

To make sure you can print out your payslips ok before ordering use our test print page. Online delivery is the most popular and cheapest of all our payslips and P60's.
Email delivery
Once your payment has been made your order is sent to our offices and we process and produce your payslips and P60 which we then put in a PDF file and email to your inbox.

All orders placed before 3pm are dispatched the same day, we aim to to complete your order within an hour or so but always before we close for the day. You can get more information about our email PDF delivery from the delivery page.

To make sure you can print out your payslips ok before ordering use our test print page.

To print from the PDF file you will need a PDF reader; Adobe is a free PDF reader and can be downloaded from the Adobe web site.
Postal delivery
Our standard and free postal delivery is by Recorded Delivery, this may take between one and three days to arrive and will require a signature on delivery.

If this is not quick enough we can dispatch by Guaranteed Next Day Delivery before 9pm or 1pm as well as Saturday before 1pm all of which require a signature on delivery.

For same day despatch your order needs to be completed by 3pm. All our postal delivery methods can be tracked via the Royal Mail web site; we will email your tracking number on despatch as well as placing it in your account. You can get more information about our postal methods from the delivery page.

Personal details
Very little personal information is required for your payslips or P60. For both we require just your full name, NI number and gender. A delivery address is required if you order postal payslips and there are a few other things that are not mandatory but can be added to your payslips and P60 if you want to.

All the information you give us to prepare your order is 100% confidential and will only ever be used to produce your order, more details can be found on our privacy page.
Payment details
The only pay information we need for both payslips and P60's is your yearly salary (separate amounts for each payslip can be entered if required), for payslips we also need the date that the first payslip should start from. Optionally, to help us better calculate year to date amounts and use the correct type of tax code, your start date may be entered.

All the information you give us to prepare your order is 100% confidential and will only ever be used to produce your order, more details can be found on our privacy page.
Company details
Very little company or employer information is required for your payslips and P60. For both we require just your company or employer's name and for P60's we also require your employers PAYE tax ref. There are a few other things that are not mandatory but can be added to your payslips and P60 if you want to.

All the information you give us to prepare your order is 100% confidential and will only ever be used to produce your order, more details can be found on our privacy page.
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Our 0333 local rate number
Local rate definition
The term 'local rate' or 'LoCall' refer to the cost of the call being charged at no more than the cost of an undiscounted BT landline local call. There are generally two types of local rate numbers 03xx (0345, 0333 etc) and 0845. We use an 0333 number because your call will be included in your 'inclusive minutes' mobile or landline deal unlike an 0845 number. A call to our 0333 number once you have used your free minutes or from a landline will cost you no more than you would pay for a none discounted BT landline call placed to someone within your local telephone area.
Mobile calls to 0333 numbers
Calls to our 0333 number will be included within your free minute deal and you will not be charged. Once you have used your free minutes then the call will cost no more than it would for you to call a local number from a none discounted BT landline call. By law your mobile operator has to charge any minutes outside of your free minute packe at no more than the local rate which you should be able to confirm this via their web site.
Landline calls to 0333 numbers
Your landline provider has to, by law, charge calls to 0333 numbers at the same rate, regardless of your localtion within the UK, as if you were calling a local number from a none discounted BT landline. Calls made to 0333 numbers are also included in any free minute deals you have on your landline.
Why we use an 0333 number
Most of our customers call from mobiles and these (03 generation numbers) are the only none geographical numbers that are included within the free minutes packages or are only charged at a local call rate if the minutes have been used up or from a landline.
We have to pay for this service but we feel it is important to give our customers the best service with as little cost to them.
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